One day last month I turned on the TV and was disturbed to see that the picture was horrid. The red was out of sync with the blue and green. With football season fast approaching, this was a very serious problem. After the initial panic wore off, I was struck by a moment of Zen. This is the perfect excuse to get a new TV.
My wife quickly concurred and insisted that 1) the new TV mount on the wall and 2) it shouldn't be smaller than the one we have now (52"). Reassured that I was married to the right person, I began to research Plasma and LCD televisions. After a few days, I found what I wanted and determined that we could afford it by cutting back on food for the kids. Quite honestly, they are a bit spoiled and this would have been a good opportunity for them to learn about sacrifice. A true win-win!
The nagging thorn in my side was what to do with the current TV. I decided that I had to at least look into the possibility of having it fixed. Hoping to be told that it was beyond repair, I called Andy's TV Sales and Service in Louisville. After getting Andy on the phone, the conversation went something like this....
Me: Do you make house calls?
Andy: Yes, what's wrong with your TV?
Me: The red is skewed from the rest of the picture and I can't get it to converge.
Andy: Where do you live?
Me: (thinking this is a strange follow-up question): Shepherdsville
Andy: What type of TV is it?
Me: (ok, back on track): Panasonic 52". Sorry, but I don't have the model number with me.
Andy: I know what is wrong. It will be $350 including parts, labor, and travel. I can be there on Saturday.
Me: (engineering background kicking in) Would you mind explaining the problem?
Andy: Your convergence board is bad. This is a fairly common problem. What exit do I take?
At this point, I had to make a decision. Either this guy really knew what he was talking about or this was going to be a nightmare. With some reservation, I gave him directions. In total, we spent more time talking about where I lived then we did discussing the problem.
On Saturday, Andy called to confirm that I was home. I was actually on the 5th tee at Long Run golf course, but my wife was home. By the time I returned, Andy was long gone and the picture looked better than it had in years. (Apparently, there are internal lenses that can accumulate a lot of dust over 7 years).
Despite the fact that he crushed my dreams of getting a new plasma, I would highly recommend Andy's TV Sales and Service to anyone in need of their services. Their phone number is (502) 425-1497. My kids are also appreciative.
* * * * *
Erik Hitzelberger is a licensed real estate agent with RE/MAX Alliance. He specializes in helping clients buy and sell homes in Louisville and Bullitt County including Shepherdsville, Mt Washington, Brooks, Hillview, Pioneer Village, Hunters Hollow, Zoneton, and Lebanon Junction. If you need a Bullitt County Real Estate agent please email me or call 502.921.3989.














